At MEHRZEB, your privacy is a cornerstone of our premium service. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. MEHRZEB is a project of THANKZS ENTERPRISES (PRIVATE) LIMITED.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including details about your web browser, IP address, and cookies. Additionally, as you make a purchase or attempt to make a purchase, we collect specific information from you, including your name, billing address, shipping address, and contact details (email and phone number).

2. Use of Your Personal Information

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this information to communicate with you and screen our orders for potential risk or fraud.

3. Payment Data & Financial Security

At MEHRZEB, we prioritize the security of your financial data. All credit/debit card transactions and bank transfers are processed through encrypted, secure third-party payment gateways (including but not limited to Meezan Bank). We do not store, view, or maintain your sensitive financial credentials on our private servers.

4. Sharing Your Personal Information

We share your Personal Information with third parties only to facilitate our services. For example, we use Shopify to power our online store. We also share information with our parent company, THANKZS ENTERPRISES (PRIVATE) LIMITED, to ensure legal and administrative compliance. We strictly do not sell your personal data to any third-party marketing agencies.

5. Data Retention

When you place an order through the site, we will maintain your Order Information for our internal records unless and until you ask us to delete this information. This data helps us provide seamless customer support and warranty services for your jewelry pieces.

6. Changes & Compliance

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. This policy is governed by the laws of the Islamic Republic of Pakistan.

7. Contact Information

Should you have any questions or concerns regarding our privacy practices or the protection of your personal data, please reach out to us at:

• Email: contact@mehrzeb.com