At MEHRZEB, we ensure that your premium jewelry reaches you with the utmost care and sophistication. To provide a seamless and secure delivery experience across Pakistan, our logistics and fulfillment operations are officially managed by our parent entity, THANKZS ENTERPRISES (PRIVATE) LIMITED.

1. Order Processing Time

Every MEHRZEB piece undergoes a rigorous quality inspection before being dispatched. Please allow 1 to 2 working days for our team to verify, pack, and hand over your order to our logistics partners.

2. Estimated Delivery Timelines

We deliver nationwide through our trusted logistics partners. The estimated delivery times are as follows:

• Lahore & Environs: 2 to 3 Working Days
• Major Cities (Karachi, Islamabad, etc.): 3 to 5 Working Days
• Other Regions: 5 to 7 Working Days

*Please note: Delivery timelines may be affected by public holidays, weather conditions, or unforeseen logistical challenges.

3. Complimentary Nationwide Shipping

As part of our commitment to a premium shopping experience, MEHRZEB offers Free Nationwide Shipping on all orders. There are no hidden delivery charges at checkout.

4. Tracking Your Order

Once your order is dispatched, you will receive a tracking number via SMS or Email. You can monitor your parcel's journey through our logistics partner’s portal (PostEx) for real-time updates.

5. Delivery Protocol & Security

To ensure the security of your high-value purchase, our couriers may require a signature or a phone confirmation upon delivery. We strongly recommend recording an Unboxing Video as per our Return Policy to facilitate any claims regarding damaged parcels.

6. Shipping Support

If you experience any delays or have specific shipping inquiries, please contact our concierge desk:

• Official Support: +92 303 5937777
• Email: contact@mehrzeb.com